Whose Agent Is It Anyway?

We’ve noticed an interesting trend occurring. Certain roadside assistance companies are competing against their own clients. For example, you’re a Vehicle Service Contract (VSC) provider and you contract with a wholesale roadside company for your vehicle service contracts. You should take caution that there are roadside assistance companies that are...

How Will Climate Change Impact Your Customer Satisfaction Index With Roadside Assistance?

How Will Climate Change Impact Your Customer Satisfaction Index With Roadside Assistance?

Picture this: You’re a large administration or insurance company that has worked hard to maintain a reputation of quality customer service. You hire a roadside assistance company with only one call center. Without warning, a tornado, hurricane, earthquake, catastrophic snow event or flash flooding strikes. After the natural disaster you...

Vehicle Administrative Services_Wholesale Roadside Assistance Providers

Welcome to the VAS Blog

Who we are: Vehicle Administrative Services, (VAS) is a premier wholesale provider of automotive and RV related benefits specializing in emergency roadside assistance on behalf of B2B clients in vehicle service contract, insurance, financial services, RV and automotive business channels. Why we are blogging: Being in the industry for over 25 years...