As the Coronavirus (COVID-19) and its impact continue to evolve, we want to provide you with an update on how we’re supporting our employees, our clients, and our customers during this time. We are taking all necessary precautions to ensure everyone’s health and safety, including closely following the guidelines provided...
NEW YORK, October 23, 2019 – Assurant, Inc. (NYSE:AIZ), a global provider of housing and lifestyle solutions that support, protect and connect major consumer purchases like automobiles, has announced a partnership aimed at improving dealer offerings and the driver experience. The Assurant Resource Automotive business has partnered with Vehicle Administrative Services (VAS), a...
The first day of winter is just a couple of weeks away, which means it's time to start thinking about how to prepare yourself and your vehicle for snow, ice, sleet, and other cold-weather phenomenon while on the road. Since no one wants to experience a breakdown during any season—especially winter—careful...
While many still recover from 2017’s storms, climate trends indicate another year of disrupting weather, and hurricane season starts in two weeks. According to The Weather Company, there will an above average hurricane season with “13 named storms throughout” this season, “including six hurricanes and two major hurricanes of Category 3...
Companies spend millions of dollars annually to acquire and gain customer trust. The one-on-one, personal service and unique touch that you provide to consumers is a key differentiator and competitive advantage. However, once that trust is broken, it’s not so easily repaired. In previous blog posts, we’ve discussed how other...
Having steady and significant dispatch volume is a necessity of any emergency roadside assistance network. When a network provides a consistent flow of service events and revenue, tow providers rely on that dispatch volume as a primary source of business. Since steady dispatch volume results in consistent and essential business...
With the arrival of summer, families are kicking off RV season and hitting the road. However, nothing will ruin a summer road trip faster than an unforeseen accident or problem while traveling―especially if RVers are unprepared and ill-equipped with a less than exceptional RV roadside provider. Help your customers avoid...
What’s worse than an unexpected emergency in the middle of nowhere? It’s the dread of not knowing how to get a tow truck and the time it will take to arrive. Never fear, Vehicle Administrative Services has just made the roadside service experience even easier. Through GPS tracking, we can...
Well-known brands like Apple, Coca-Cola and Target can be easily identified without even showing their logo. You can taste a Coca-Cola blindfolded and know it’s Coca-Cola. In the same way you can walk into an Apple or Target store without any of their logos anywhere to be seen and know you’re in...
Vaporware is a company or product that has been advertised but hasn’t started operation or products are not yet available. Also, the company’s products or services are lacking what is advertised. Companies, products or services may only be a concept or still being developed. Vaporware products and services are often announced...