Whose Customer Is It Anyway? (RV)

In the RV world, there is increased competition for customers. Dealerships work extremely hard to build a brand and create a superior reputation in the RV community. Most dealerships offer motor clubs from third-party vendors which allow these vendors access to their customer base. Are you confident as a dealer or association that your customers […]

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Whose Agent Is It Anyway?

We’ve noticed an interesting trend occurring. Certain roadside assistance companies are competing against their own clients. For example, you’re a Vehicle Service Contract (VSC) provider and you contract with a wholesale roadside company for your vehicle service contracts. You should take caution that there are roadside assistance companies that are affiliated with their very own […]

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