With six redundant call center, we have the strongest network of service providers in the country. The stability of our clients’ programs is ensured by the financial strength of multiple A-rated insurance carriers that back our programs.
We provide granular metrics reporting to ensure claims are eligible, reasonable, and accurate, resulting in the lowest claim severity in the marketplace. Plus, our reports include relevant statistics, trends, and customer satisfaction scores so that you don’t have to guess how your program is doing or how your claims are being processed.
Our team was there when the national wholesale roadside industry began nearly three decades ago. Since then, we’ve been building and developing roadside assistance and ancillary product networks that not just meet, but surpass our clients’ needs. We are committed to never competing with your clients, dealers, agents, or producers.
Our clients remain committed to VAS because we are loyal to them. We do not compete for your agents, dealers, or customers. We don’t own affiliates that market competitive products to your business channel. Your customer is your customer.
Regardless of what you need for roadside assistance and ancillary products, we work with you to help your business and brand succeed. We offer unique customized programs for all types of consumer and commercial vehicles, while giving you access to our expansive North American service provider network covering the United States, Puerto Rico, Guam, Canada, and Mexico.
We take pride in living up to our clients’ highest standards to maintain their company brand and reputation. We offer our clients a complete 360-degree view of our business. We proactively solidify relationships with regulators, lenders, and trade associations so you can be confident that you meet full compliance standards.
Our network handles 12,000,000 dispatches per year. With high dispatch numbers, our clients take a priority with towing services and other providers. Have a high dispatch volume allows us to give you the lowest cost of claims in the industry coupled by a speedy response to your customers, even during heavy call times and inclement weather.
The company we keep
The clients we work with remain our partners for years. Our commitment to forming long-lasting relationships is proven through the longevity of our partnerships, some spanning for over a decade.