Secondary Tow Program

Managing the expense of secondary and tertiary towing expenses can be challenging for any insurance carrier. Wasted days in storage or impound lots can increase your average claim cost by hundreds of dollars. Repair facilities and storage lots are paid based on the number of days these vehicles stay on site.

VAS has a solution to mitigate these costs. We have a dedicated team of release coordinators to oversee your customer's disabled vehicle throughout the claims cycle. This process will minimize: storage costs, rental vehicle costs, advance charges and administrative fees that are typically added to each claim. Minimizing your claim costs can be attained by allowing VAS to manage this process.

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Features

Secondary Towing Program Features

  • Accepts transport requests by phone, fax or web
  • VAS receives your transport request by phone, fax or web
  • Our dedicated team of release coordinators manage release, transport and fee payments
  • VAS can arrange vehicle transportation to both auction and repair facilities
  • VAS pays all fees in advance, on your behalf
  • Detailed reporting showing all paid receipts and fees
  • Seamless integration into your system or reporting requirements