Roadside Assistance
Finding methods to clearly differentiate your business from competition is a challenge in any industry. By including a 24-hour emergency roadside assistance benefit, you are giving your customers another reason to consider buying your products and services. What better way to promote your company's customer service mission by helping a stranded customer during a vehicle breakdown. Given the fact that nearly 8 million + drivers per year have some type of emergency roadside assistance need, it is a proven, valuable service.
The Coverage
Towing
If a non-accident related tow is necessary, the customer's disabled vehicle will be taken to the selling dealership or nearest qualified repair facility, up to the maximum benefit allowed.
Jump Starts
Service is provided to start the customer's weak or dead battery.
Tire Changes
Service is provided to change a tire with customer's inflated spare.
Vehicle Fluid Delivery
Service is provided to deliver standard vehicle fluids: gas, oil or coolant.
Lockout Assistance
Service is provided to gain entry into the customer's vehicle.
Concierge Service
Upon the customer's request, courtesy assistance and emergency phone call support is provided (family, business associates, ATM locations, police, etc.).
